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Quality Assurance Specialist

2 months ago

Minneapolis, Minnesota, United States Pace® Analytical Services Full time

About Us

Pace Analytical Services

Pace is dedicated to enhancing safety and health across various sectors. With a commitment to advancing scientific understanding, we provide localized services supported by a robust national laboratory network. Our offerings include both in-lab and emergency onsite services, ensuring the safety of our air, water, soil, and more.

Job Overview:

SUMMARY:

The role involves overseeing and conducting the analysis, administration, and management of established quality policies, programs, and practices. The incumbent will provide guidance and feedback to both employees and management, utilizing foundational professional and technical expertise in quality-related processes and equipment.

KEY RESPONSIBILITIES:

  • Supervising, reviewing, and processing various standard quality documentation, forms, databases, and related information.
  • Delivering fundamental analysis and guidance to staff and management regarding quality policies and practices, facilitating standard operations and implementing necessary changes.
  • Conducting research and providing resolutions to management and employee inquiries; assisting in the collection of customer feedback and coordinating responses as necessary.
  • Continuously analyzing operations, results, and quality data to identify trends, draw conclusions, and present findings and recommendations to management.
  • Ensuring the accuracy of essential tests, equipment, and operational databases through audits and reviews, collaborating with teams to address discrepancies.
  • Participating in the development of quality or cross-functional project objectives, including budgets, timelines, and resource requirements, while presenting information to management.
  • Interpreting and applying departmental policies and procedures, ensuring compliance with relevant laws and regulations.
  • Enhancing departmental efficiency and effectiveness by contributing suggestions and actively participating in team efforts.
  • Promoting a positive workplace environment by demonstrating courteous and cooperative behavior in interactions with customers and colleagues.

QUALIFICATIONS:

Education and Experience:

A Bachelor's degree in chemistry, operations, or a closely related field; or an equivalent combination of education, training, and experience.

Essential Knowledge and Skills:

  • Understanding of fundamental quality principles, practices, and techniques.
  • Knowledge of quality program administration and oversight.
  • Ability to resolve quality-related issues and concerns.
  • Familiarity with applicable quality laws, codes, and regulations.
  • Knowledge of standard testing tools and calibration methods.
  • Proficiency in relevant computer applications and systems.
  • Effective communication skills for collaboration with staff and customers.
  • Strong command of business English, including spelling, grammar, and punctuation.

Required Skills:

  • Performing professional-level quality duties across various areas.
  • Overseeing and managing diverse quality functions.
  • Training personnel on relevant policies and procedures.
  • Collaborating as a team member in project development and management.
  • Working effectively in both team-oriented and independent environments.
  • Interpreting and explaining applicable laws and regulations.
  • Preparing reports and written materials effectively.
  • Exercising initiative and independent judgment within established guidelines.
  • Maintaining professionalism and discretion in all interactions.
  • Delivering effective presentations to diverse audiences.
  • Contributing to team goals and objectives successfully.
  • Building and maintaining effective working relationships.

Additional Information:

Benefits:

Pace offers a traditional and ROTH 401k plan with company matching.

Equal Opportunity Employer:

Pace provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any kind based on various protected characteristics. This policy applies to all aspects of employment.