Installation Project Manager
1 week ago
Transform the way people work, learn, and heal across the Midwest as a key member of our installation team. Continua Interiors is a leading provider of furniture, walls, and audio-visual solutions, driven by a mission to create supportive work environments that value culture, community, and connection.
Key Responsibilities:
- Plan and manage on-site installations to ensure timely completion, high quality of service, and cost-effective management of labor and installation resources.
- Lead the installation team for each project by supervising budget, quality, personnel, customer service, and administration.
- Assist in training, developing, and leading Continua installers and sub-contracted installers.
- Instill Continua's service philosophy and core values throughout the installation group.
- Understand the scope of work, including account servicing, design and order preparation, order management, factory interface, delivery and installation, and project management.
- Accept accountability for project success (cost, completion, schedule adherence, punch-list, customer satisfaction, job site appearance and cleanliness, etc.).
- Support operations department management team in developing and implementing department procedures, work practices, standards of performance, etc.
- Understand department economics and cost accounting; assist in the development of installation personnel.
- React to varying project/field conditions and demonstrate ability to make decisions and solve problems in the scope of work.
- Maintain detailed and complete administrative records of installation project work, including time sheets, receiving documentation, change orders, product returns, etc.
- Communicate and document project status, changes, problems, and punch-list to appropriate parties (dispatch, sales personnel, sales support, project management personnel, etc.).
- Conduct comprehensive site reviews and pre-installation meetings and reviews. Participate in construction/project meetings as a representative of dealer.
- Review work order documentation the day before the scheduled installation.
- Maintain professionalism with crew, customers, and dealership personnel, both in appearance and social interactions.
Requirements:
- Physical strength and stamina to lift and move furniture, boxes and equipment, often in excess of 50 lbs.
- Excellent verbal and written communication.
- Ability to set daily performance goals and expectations of crew.
- Strong work ethic and ethical approach to the business.
- Punctuality and self-motivation.
- Ability to occasionally work irregular hours and extended shifts including overnight and out of town assignments.
- Experience with planning, organizing, and effectively directing a crew of installers on small to large projects (crews of 25 or more).
- Experience supervising and managing large and/or complex installation projects (100 plus workstations, complex reconfigurations, etc.).
- Excellent material handling and logistics skills.
- Ability to analyze and develop detailed work plans and price quotations for installation projects.
- Comfortability with safely driving a 26' straight or cube truck.
- Good driving record and adherence to all DOT rules and regulations.
- Understanding of interior design and construction processes; ability to read construction and furniture drawings and blueprints.
- Mechanical aptitude and excellent installation technical abilities; proficiency with tools and equipment; excellent at custom applications; finished installations are of high quality.
- Product knowledge across all lines of furniture carried by dealership; ability to figure out installation of new lines through analysis and extrapolation.
- Ability to specify products using full product nomenclature; ability to do small layouts and reconfigurations without relying on designers or sales staff.
- Knowledgeable of electricity, electrical hookups to building power, data and voice cabling, basic furniture codes, and other technical installation issues.
What We Offer:
- A State-of-the-Art Facility with plenty of free parking, incredible technology throughout, and a multitude of workspaces at your disposal.
- Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
- Quarterly All Company Meetings.
- Paid Holidays.
- Paid Time Off.
- Paid Parental Leave.
- Medical, Dental and Vision Benefits.
- Seasonal Onsite Flu Shot Clinic.
- Employer Paid Long Term Disability and Life Insurance.
- 401K with employer matching dollars.
- Community Service opportunities.
- Company social hours.
- Ability to use your talents and strengths to make a positive impact.
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