Luxury Sales Associate
3 weeks ago
Saks OFF 5TH is a premier luxury off-price destination, offering the best names in fashion at an incredible value. As a Sales Associate, you will play a vital role in creating a memorable customer experience and upholding our reputation as the premier luxury-value destination.
- Customer champion who provides a personalized shopping experience
- Driven sales professional who meets and exceeds performance targets and upholds service standards
- Passionate and enthusiastic fashion expert with an outstanding work ethic
- Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
- Expert communicator with the special ability to build strong internal and external relationships
Key Responsibilities:
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Be familiar with store inventory to provide customers with best product knowledge
- Consistently greet customers and educate them on current promotions
- Foster repeat business by building relationships with customers and promoting Saks credit card
- Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards
- Resolve customer issues through aligning to the core values of trust, integrity and respect
- Achieve individual and store goals for sales, customer acquisition and loyalty program participation
- Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed
- Complete the markdown process with urgency and accuracy in accordance to company standards
- Participate in store programs and selling events
- Maintain the proper display of merchandise in the store, ensuring they comply with brand standards
- Adhere to Asset Protection control and compliance procedures
- Support the store's shortage and theft awareness program through reporting methods provided by the company
- Efficiently complete tasks or special projects assigned by store leadership
Benefits:
- Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
- Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
- A culture that promotes a flexible work environment
- Benefits package for all eligible full-time employees (including medical, dental and vision)
- An amazing employee discount and other exciting perks
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