Community Relations Director

6 days ago


Scottsdale, Arizona, United States AAM LLC Full time
About the Role

We are seeking a highly skilled and experienced Community Relations Director to join our team at AAM LLC. As a key member of our management team, you will be responsible for providing exceptional community management services to our clients.

Key Responsibilities
  • Oversee the administration of governing documents, including CC&Rs, Bylaws, and Rules and Regulations;
  • Promote high-quality customer service to homeowners, vendors, and service providers;
  • Research, create, and disseminate communications to owners via various channels;
  • Solicit, negotiate, and execute contracts with vendors and service providers;
  • Provide documentation demonstrating contract and vendor management;
  • Prepare and submit bid specs and work orders to vendors/service providers, as needed;
  • Plan, budget, advertise, execute, and attend Association events with Board/Committee approval;
  • Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM;
  • Review, analyze, and present monthly management/financial reports to appropriate parties;
  • Research, prepare, and provide annual budgets to the Board of Directors;
  • Review, modify, code, and approve Association invoices;
  • Schedule, organize, and facilitate annual Board of Directors meetings and other special meetings;
Requirements
  • A minimum of two years of experience as an HOA Community Manager encompassing all the following: Customer service experience with strong emphasis on problem-solving, seeking harmony, and defusing conflict;
  • Experience working with HOAs or other entities that involved knowledge and enforcement of Governing Documents;
  • Contract administration;
  • Vendor management;
  • Meeting facilitation with boards of directors and/or business partners;
  • Prior condominium or apartment management experience preferred;
  • Valid Driver's License;


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