Retail Sales Associate

6 days ago

Phoenix, Arizona, United States US Foods Full time

Main Responsibilities:

The Retail Sales Associate will be responsible for maintaining a superior customer service atmosphere, promoting the US Foods strategy: Great Food, Made Easy. The incumbent will rely on the team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter.

Key Responsibilities:

  • Ensure all customers have an impeccable US Foods experience by developing and maximizing relationships with the stores customers.
  • Utilize all tools and skills learned in the US Foods Way training and model the behavior in the store.
  • Perform sales and cash functions in the POS efficiently and accurately.
  • Ensure that each item's barcode is accurately reflected in the system and report any discrepancies to the Front End Lead or Manager of the Day (MOD).
  • Perform cart-to-cart transfer of all products at checkout, including a visual inspection to look for product tampering.
  • Perform duties as receipt checker; verifying cart content vs. purchases, as customers leave the store.

Additional Responsibilities:

  • Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion while also ensuring proper rotation and product quality audits.
  • Ensure all merchandise is properly labeled.
  • Replenish the sales floor daily by down-stocking freight from top stock.
  • Reach trucks and pallet jacks will be used in the movement of products and the stocking.
  • Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
  • Ensure all products are easily accessible, visually appealing, and constantly available.
  • Assist with price changes as directed by the Pricing Lead and Store Management.

Requirements:

  • Minimum 6-12 months of retail cashier and/or stocking experience required.
  • A minimum of one year of retail selling and/or customer service experience is preferred.
  • Must possess the desire and the ability to deliver exceptional customer service and the adaptability and willingness to assist other employees to get the job done.
  • Must demonstrate good, solid common sense and the ability to think logically and possess a basic mathematical aptitude.
  • Must be motivated and self-driven with the ability to multi-task, prioritize, and work independently or within a team.
  • Must be able to work a flexible hourly schedule, including holidays and weekends.
  • Must possess basic computer skills, cash handling experience, and general office equipment proficiency.

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