Reliability Engineer Expert

7 days ago


O'Fallon, United States MasterCard Full time
Reliability and Efficiency Expert

**Job Description:**
At Mastercard, we are seeking a highly experienced Sr. Reliability Engineer to join our Transaction Switching (Authorization) Business Operations team. In this role, you will be responsible for ensuring the reliability and efficiency of our services by designing and implementing service management strategies, tools, and service-level objectives.

**Responsibilities:**
As a Sr. Reliability Engineer, your key responsibilities include:
  • Creating and maintaining service management strategies, tools, and service-level objectives to deliver reliable solutions for application and infrastructure products and services.
  • Analyzing ITSM activities of the platform and identifying areas for improvement.
  • Collaborating with development teams to develop and implement process improvements that enhance service reliability and efficiency.


**Requirements:**
To be successful in this role, you should have a Bachelor's degree in information systems, Information Technology, Computer Science, Engineering, or equivalent work experience. Additionally, experience in a SRE role or related field is required. Excellent analytical and problem-solving skills, with the ability to translate complex technical concepts into actionable recommendations, are also essential.

**Benefits Package:**
Mastercard offers a comprehensive benefits package, including insurance, flexible spending account, health savings account, paid leaves, annual paid sick days, annual paid vacation days, personal days, U.S. observed holidays, 401k, deferred compensation, fitness reimbursement, tuition reimbursement, and gender-inclusive benefits.

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