Sales Associate

3 weeks ago


Lancaster, Pennsylvania, United States Kontoor Brands Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Kontoor Brands in Lancaster, PA. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and achieving sales goals.

Key Responsibilities:

  • Customer Service: Greet each customer, actively engage with customers on the sales floor, and assist customers in the fitting room.
  • Operations and Loss Prevention: Follow all company and store policies, processes, and procedures, and react quickly to customer and associate injuries.
  • Visual Merchandising: Follow all directions regarding visual merchandising standards for the store.
  • Store Culture: Respect the background, experience, and unique differences of others, uphold the integrity and values of Kontoor Brands, and promote an environment that encourages participation, creativity, and learning.

Requirements:

  • Maintain a positive attitude and focus on customer satisfaction.
  • Previous retail or service-oriented experience preferred but not required.
  • Ability to work with a team to exceed sales results.
  • Comfortable approaching and initiating conversation with customers.
  • Ability to work a flexible schedule to meet the needs of the business.

Essential Functions:

  • Operate office equipment and technology.
  • Ability to stand during scheduled shifts for up to 8 hours.
  • Walking and moving to assist customers, retrieve merchandise, and recover the store.
  • Lifting and carrying, ability to maneuver and/or lift up to 25 lbs. regularly, and up to 50 lbs. occasionally.
  • Ability to push/pull full racks of merchandise for restocking the store.
  • Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
  • Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
  • Vision to accurately read labels, assist customers, and tasks that require attention to detail.
  • Ability to use fine manipulation, and grasp with hands to sort and organize clothing.

Benefits:

  • Competitive hourly rate.
  • 401(k) with company match.
  • Employee assistance program.
  • Employee discounts.
  • Flexible schedule.

About Kontoor Brands:

Kontoor Brands is an Equal Opportunity Employer. We offer a comprehensive benefit package to fit your lifestyle and our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. We support you with a competitive benefits program that provides choice and flexibility to meet your and your family's needs - now and in the future.

Our D&I Mission:

We believe that Diversity and Inclusion is a key enabler to a culture that empowers us to work with passion and confidence, shaping our brand and future.

Our D&I Commitment:

  • Create a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.
  • Ensure an equitable environment that attracts and promotes a diverse workforce.
  • Foster inclusivity, ensuring employees feel they can bring their whole selves to work.

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