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Front Door Sales Associate

2 months ago


Waldorf, Maryland, United States BJ's Wholesale Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Front Door Sales Associate at BJ's Wholesale Club. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and positive shopping experience for our members, and maintaining the overall appearance and organization of our store.

Key Responsibilities
  • Customer Service: Deliver outstanding customer service by greeting, assisting, and thanking all members in a prompt, friendly, and professional manner.
  • Merchandise Protection: Maintain and exhibit clear understanding of merchandise protection procedures and shrink alert protocols, including reviewing and maintaining the AP Alert Binder according to AP standards.
  • Store Appearance: Ensure the execution of the repack awareness guidelines by inspecting known repack articles, and maintain high standards of safety for members and team members.
  • Team Collaboration: Work collaboratively with team members to achieve goals, maintain a friendly and positive attitude, and provide support to colleagues as needed.
Requirements
  • Strong Interpersonal Skills: Possess strong interpersonal skills and an attention to detail.
  • Basic Math Skills: Have basic math skills and the ability to use a smart handheld device.
  • Training and Certification: Must successfully complete required training and certification processes.
  • Availability: Regular, predictable, full attendance is an essential function of this job.
Working Conditions

This role requires standing and moving about on hard surfaces for all shifts, with occasional bending, pulling, reaching, stooping, and climbing ladders/step stools. May require occasional lifting up to 30 lbs. Exposure to both indoor and outdoor temperatures.