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Account Management Specialist

3 weeks ago


Earth City, Missouri, United States TransForce Full time

**Job Description:**

We are seeking a highly skilled and motivated Account Management Specialist to join our team in TransForce. As an Account Management Specialist, you will be responsible for managing client relationships, ensuring compliance with local and national account standards, and driving revenue growth.

**Key Responsibilities:**

  • Manage client relationships and ensure high levels of customer satisfaction.
  • Assist branches with grand openings and ensure compliance with local and national account standards.
  • Develop and implement action plans to improve sales performance and increase profitability.
  • Coordinate efforts to improve customer retention and client experience at the point of sale.
  • Drive compliance to merchandising standards and assess performance by location through audit reports.
  • Perform job functions of the Route Driver position when needed, including driving a company vehicle over an established route to deliver products and render services.

**Requirements and Qualifications:*

  • A Bachelor's degree is preferred; two-year college degree or the equivalent combination of education and experience is acceptable.
  • 3 years of driving experience required.
  • Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record.
  • Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related experience.
  • Route management, retail and merchandising experience is preferred.
  • Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).
  • Food & beverage experience.
  • Excellent communication skills required.
  • Must be able to travel to client sites.
  • Must be passionate about providing world-class service to our clients and customers.
  • Must be able to lift 50 lbs on a consistent basis.

**Estimated Salary Range:** $62,500 - $77,500 per year. **Benefits:** We offer a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs), and paid time off.