Customer Service Representative

3 weeks ago


Great Neck, New York, United States COSTELLOS ACE Full time

Costello's ace Hardware in Great Neck, NY is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. This role involves working closely with customers to understand their needs and providing solutions to meet those needs.

The estimated salary for this position is $18.00 - $20.00 per hour, depending on experience.

Job Responsibilities:

  • Answer customer questions and provide information on products and services.
  • Sell hardware and related products to customers and assist with product demos and training.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Maintain accurate records of customer interactions and sales transactions.
  • Participate in daily huddle meetings and contribute to team goals and objectives.
  • Perform other duties as assigned by management.

Requirements:

  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Previous retail or sales experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Physical ability to stand for long periods, lift up to 60 pounds, and move merchandise as needed.


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