Restaurant Operations Manager

2 months ago


Sylacauga, Alabama, United States SONIC Drive-In Full time

About the Role:

The Assistant Manager at SONIC Drive-In is a key member of our team, responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the General Manager. This role requires a strong leader who can provide quality food in a clean, safe, and efficient manner, ensuring an enjoyable experience for our guests.

Key Responsibilities:

  • Assist the General Manager with hiring, training, and developing a team of Great People to deliver a SuperSONIC experience to every guest.
  • Demonstrate a Fair, Firm, Fun leadership approach, leading by example and creating an upbeat positive atmosphere during shifts.
  • Manage a profit and loss statement to exceed expectations every week, month, and year, and swiftly resolve employee concerns with a thoughtful approach.
  • Celebrate team successes and coach for better performance, setting expectations and providing clear and continuous feedback.
  • Understand how to use metrics to evaluate Drive-In performance and assist with necessary improvements, maintaining and enforcing SONIC safety and sanitation standards.
  • Relentlessly comply with all federal, state, and local laws and regulations.

What We're Looking For:

  • Prior management experience in the restaurant or retail industry (subject to franchise discretion).
  • High standards for self and the team, a positive attitude, especially during rushes or stressful situations.
  • Resiliency, trying different approaches to solve a problem, and a willingness to learn and grow professionally and personally.
  • Excellent leadership and communication skills, and the ability to prioritize and complete tasks accordingly.
  • An Associate's degree in Business or a related field (subject to franchise discretion).
  • A willingness to work irregular hours, including nights, weekends, and holidays.

Equal Employment Opportunity:

SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions.



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