Fresh Cut Clerk I

Festival Foods is seeking a highly skilled and motivated Fresh Cut Clerk to join our team. As a Fresh Cut Clerk, you will be responsible for maintaining stock levels in the fresh cut department, executing the boomerang theory by providing exceptional service to all guests, and ensuring all department standards are being met.

Key Responsibilities:

• Assist in ensuring all department standards are being met in the Fresh Cut department
• Observe sales floor and cooler conditions; take action to correct areas of opportunity
• Maintain appropriate inventory levels and ensure accurate pricing on products received and sold
• Oversee all sanitation within Fresh Cut department
• Provide customer service to guests
• Assist guests with finding items they are looking for throughout the store
• Address guest concerns and resolve issues when a guest is not satisfied with the service or product received
• Contribute to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
• Required to maintain food safety logs
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm

Requirements:

• Ability to deal tactfully and effectively with guests and associates
• Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment
• Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety
• Ability to use the following equipment: power jack, walk behind lift, WAV, baler, compactor

Physical Demands and Work Environment:

• The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly
• The associate must have full range of upper body motion in order to lift product. Requires the ability to perform repetitive tasks for prolonged periods of time
• Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment
• The position requires the associate to lift up to 40 pounds on an occasional basis

Benefits:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety
• Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates free ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.