Customer Experience Expert

4 days ago


Central Valley, New York, United States Centric Brands Inc. Full time

Centric Brands Inc. is a global leader in women's contemporary fashion, known for its high standards of creativity, quality, and innovation.

We are seeking a skilled Sales Associate to join our team, responsible for driving sales and delivering exceptional customer service. The ideal candidate will have a passion for the Joe's Jeans brand and a commitment to excellence.

Key Responsibilities:

  • Achieve and exceed individual sales goals set by Store Management Team
  • Actively engage with customers by identifying needs, relaying product information, and providing prompt assistance
  • Develop new relationships while maintaining existing clientele
  • Maintain and continually develop a personal clientele book by regularly communicating and following up with customers
  • Actively participate in merchandising projects (i.e., daily stock maintenance, floor changeovers, product transfers, etc.)
  • Assist store management and staff with driving store initiatives
  • Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures
  • Demonstrates professional appearance and conduct; upholds the brand style and dress code

The successful candidate will have:

  • Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
  • High School Diploma or equivalent
  • A strong commitment to customer service and teamwork
  • Excellent brand and product knowledge
  • Flexibility to work a retail schedule which includes evenings, weekends, and holidays
  • Ability to lift up to 50 pounds of merchandise
  • Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)

Our competitive salary range is $15.50-$22.00 per hour, with opportunities for commission earnings, bonus, and other sponsored benefit programs.



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