Dine-In and Takeout Operations Assistant
3 days ago
We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.
Salary and Benefits
The estimated hourly pay range for this position is $7.25 - $9.25 per hour + tips. We offer competitive pay, flexible scheduling, paid on-the-job training, opportunities for advancement, food provided, employee referral programs, exclusive team member discounts, and more.
Job Description
The Busser, Runner, or Service Assistant is responsible for guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering. They must understand the restaurant menu to identify different menu items for takeout and catering, be able to guide guests on choosing menu items, and be ready to answer guest questions.
Key Responsibilities:
- Review orders with the Guest (at pick-up or upon delivery) and/or with Delivery Driver ensuring order accuracy.
- Deliver amazing hospitality experiences to guests anticipating, delivering, and exceeding guests' expectations.
- Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed.
- Restocks, cleans, and maintains all restaurant stations.
- Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
Requirements and Qualifications
This role requires excellent customer service skills and etiquette. The ideal candidate must be able to operate kitchen equipment, including coffee machines, iced tea machines, lemon slicers, point-of-sale systems, and other applicable systems. They must also have a current Food Handler's Card where applicable, or we will help them obtain one.
Why Work at P.F. Chang's?
Beyond providing an exceptional dining experience, P.F. Chang's offers its team members a dynamic work environment that fosters growth and development. We promote from within and provide opportunities for advancement. Our benefits package includes competitive pay, flexible scheduling, paid on-the-job training, opportunities for advancement, food provided, employee referral programs, exclusive team member discounts, and more.
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