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Retail Asset Protection Specialist

2 months ago

Oxon Hill, Maryland, United States LVMH Full time
About the Role

We are seeking a highly skilled and experienced Store Loss Prevention Investigator to join our team at Sephora, a leading luxury beauty retailer. As a Store Loss Prevention Investigator, you will play a critical role in protecting our store assets against theft and ensuring a safe and secure shopping environment for our customers.

Key Responsibilities
  • Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and apprehend or deter individuals from committing external thefts.
  • Adhere to all laws and company policies concerning apprehensions, search and seizure, and the preservation of evidence.
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits.
  • Testify in court on behalf of the company, in any case, criminal or civil, to which you are summoned.
  • Heighten and maintain store LP awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training.
  • Provide support and work in multiple store locations if hired in a multi-store area.
  • Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers.
  • Demonstrate our company values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Requirements
  • Minimum 1-year asset protection or loss prevention experience in a retail environment.
  • Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
  • Strong communication skills.
  • Ability to stand/walk the sales floor for entire shift, with or without accommodation.
  • Satisfy and maintain all licensing requirements (as required by state or local jurisdiction).
  • Adherence to company dress code and other policies in the Sephora Employee Handbook.
What We Offer
  • Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
  • Comprehensive healthcare and wellbeing benefits based on eligibility.
  • 401(k) savings plan.
  • Paid time off.
  • Employee discount/product perks.
  • Tuition reimbursement and employee referral bonus programs.