TMS Solutions Architect
12 hours ago
We are seeking a highly skilled TMS Solutions Architect to join our team at Allen Lund Company, LLC. As a key member of our logistics and technology team, you will be responsible for implementing and supporting various supply chain and logistics solutions for our customers.
Key Responsibilities:- Implement logistics solutions after the sale is complete
- Gather business requirements from clients and translate them to technical teams
- Coordinate with clients to complete customization according to their needs and industry best practices
- Assist in the coordination of integrations with various stakeholders involved with clients' TMS
- Transition client accounts from sales hand-off to post-go-live support
- Perform customer help desk duties for various solutions
- Aid technical teams in the design, development, and deployment of TMS and other supply chain applications
- Identify best practices to give customers and carriers performance management tools
- Provide business intelligence and services to help customers plan and manage financial and operational performance
- Working in a customer service type role, preferably one that relates to software support
- Advanced knowledge of Microsoft Excel
- Basic knowledge of Postman, Notepad++, and SQL
- Prior experience with various B2B web-based or on-premise applications like CRM, TMS, ERP, WMS, or Ticketing systems
- Professional written and verbal communication skills
- Strong organizational, presentation, and interpersonal skills
Allen Lund Company, LLC is an equal opportunity employer, dedicated to diversity. We are committed to creating a work environment that fosters personal growth and commitment both in and out of the office. If you are a motivated and detail-oriented individual with a passion for logistics and technology, we encourage you to apply for this exciting opportunity.
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