Universal Banker

1 week ago


Northridge, California, United States Citigroup Inc Full time
Job Summary

The Universal Banker is a key role within Citigroup Inc, responsible for delivering exceptional customer service and sales expertise to internal and external clients. This position requires a strong understanding of banking products and services, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Provide personalized service to clients, addressing their financial needs and offering tailored solutions.
  • Act as a subject matter expert, staying up-to-date on banking products and services to effectively communicate their features and benefits.
  • Collaborate with the branch team to ensure seamless service delivery and meet sales targets.
  • Utilize digital tools and technology to present product offers and financial solutions to clients.
  • Develop and maintain strong relationships with clients, identifying their financial needs and providing proactive solutions.
Requirements
  • 1-3 years of relevant experience in customer service or sales.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer and digital tools skills.
What We Offer

Citigroup Inc offers a competitive salary range, as well as opportunities for career growth and development. We provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.


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