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Retail Cashier

2 months ago

Myrtle Beach, South Carolina, United States BurgerFi Full time

Position Overview
As a Retail Cashier, you will deliver exceptional service to ensure a memorable experience for our patrons. Your demeanor significantly influences the overall perception of our establishment. Your primary responsibilities include processing transactions for our menu items, managing phone inquiries, handling take-out orders, and preparing delicious custard treats.

Key Responsibilities
  • Execute opening and closing tasks efficiently.
  • Maintain a friendly and courteous attitude at all times.
  • Promptly report any customer feedback or issues to the Manager on Duty.
  • Keep your work area clean and organized.
  • Answer phone calls professionally, introducing yourself and offering assistance.
  • Accurately take phone orders, ensuring to capture the customer's name and contact information while confirming their order.
  • Input phone orders into the POS system promptly to ensure timely preparation.
  • Take accurate messages for management, including the caller's name and purpose of the call.
  • Stay focused during all cash and credit transactions to ensure register accuracy at the end of your shift.
  • Perform cleaning tasks such as sweeping, mopping, and sanitizing surfaces.
  • Maintain cleanliness of counters, equipment, and dining areas.
  • Ensure the condiment station is well-stocked and organized.
  • Follow the cleaning schedule for restrooms.
  • Wrap food items for serving or takeout as needed.
  • Notify management of any product shortages immediately.
  • Carry out additional duties as assigned by the Burgermeister or manager-on-duty.
  • Encourage customers to try additional menu items.
  • Brew tea and ensure the drink cooler is stocked.
  • Prepare custards following specified guidelines.
Qualifications
  • Demonstrated willingness to collaborate and work diligently.
  • Previous experience is beneficial but not mandatory.
  • Ability to communicate effectively with management, kitchen staff, and customers.
  • Capability to reach, bend, stoop, and frequently lift items weighing up to 25 pounds.
  • Ability to stand for extended periods, up to 10 hours.
Company Overview
We are an independently owned franchise of a popular burger chain that has gained recognition for our commitment to quality food and exceptional service. With numerous locations across the country, we pride ourselves on being a top choice for burger enthusiasts. Our accolades include various awards for growth and excellence in the fast-casual dining sector. We are passionate about our offerings and dedicated to providing a fantastic dining experience for our guests.