Customer Service Ambassador

2 weeks ago


Denver, Colorado, United States Autowash Management LLC Full time

{"h3": "Customer Support Representative Job Description

", "p": "At Autowash Management LLC, we are seeking a skilled Customer Support Representative to join our team. As the bridge between our organization and current/potential customers, this role is critical in upholding customer satisfaction and resolving issues efficiently.

Responsibilities:

", "ul": [{"li": "Provide exceptional customer service through inbound and outbound calls, addressing inquiries, and offering solutions to customer complaints."}, {"li": "Promote products and membership services by educating customers and seizing upsell opportunities."}, {"li": "Maintain accurate records of interactions in the call center database."}, {"li": "Enhance knowledge and skill levels through team collaboration and educational events."}, {"li": "Achieve personal and team performance targets."}], "h3": "Requirements:

", "ul": [{"li": "Ability to prioritize and work independently."}, {"li": "Excellent communication, problem-solving, and customer service skills."}, {"li": "Proficient in effective written, verbal, and digital communication."}], "h3": "Physical Demands:

", "ul": [{"li": "Regularly sit, walk, stand, bend, lift, talk, and listen."}, {"li": "Utilize a computer, type, and handle heavy packages when needed."}], "h3": "Minimum Qualifications:

", "ul": [{"li": "Proficiency in Microsoft Office, Social Networking, and Email communication."}, {"li": "Some college education preferred (communications, marketing, or business)."}, {"li": "1 year of relevant experience required."}, {"li": "Background in customer service, marketing, or administration is a plus."}, {"li": "No specific professional associations required."}]



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