Plastic Surgery Clinic Coordinator

3 weeks ago


Akron, Ohio, United States Akron Children's Hospital Full time
Job Summary

We are seeking a highly skilled Patient Service Representative to join our Plastic Surgery team at Akron Children's Hospital. As a key member of our team, you will provide exceptional patient care and administrative support to ensure a positive experience for our patients and families.

Key Responsibilities
  • Provide comprehensive business, financial, and appointment-related services to patients and families.
  • Prepare for visits, manage patient arrival and departure functions, and facilitate payment processes.
  • Collaborate with healthcare professionals to ensure seamless patient care and communication.
  • Develop and maintain accurate records and reports to support departmental operations.
  • Participate in quality improvement initiatives to enhance patient satisfaction and experience.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1-2 years of experience in a healthcare or administrative setting.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in electronic medical records and other software applications.


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