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Licensed Intake Specialist

2 months ago

Bedford Heights, Ohio, United States Family Solutions USA Full time
Job Title: Intake Specialist at Family Solutions USA

POSITION OVERVIEW:
  • Tasked with reaching out to individuals referred for assistance within a 24-hour timeframe
  • Implements the organization's no wait time policy
  • Conducts preliminary intake procedures in accordance with established protocols
  • Completes a comprehensive Diagnostic Assessment report
  • Collaborates with various service providers to gather essential documentation
  • Creates personalized treatment plans for clients
  • Submits reports for evaluation within a 24-hour period
  • Facilitates medication evaluation and management appointments
  • Engages in care coordination and maintains accurate client records
  • Stays informed on advancements in the field
  • Works in partnership with support systems and community organizations
  • Complies with regulatory standards and confidentiality guidelines
  • Upholds professionalism and ethical practices
  • Performs additional assigned responsibilities as needed
DOCUMENTATION REQUIREMENTS:
  • Ensures timely and accurate submission of paperwork
  • Monitors referrals and processes necessary documentation
  • Records client progress notes in a timely manner
  • Updates client information consistently
  • Demonstrates positive service outcomes and client satisfaction
  • Meets productivity and quality service benchmarks
  • Supports initiatives for quality improvement
  • Encourages positive relationships with community providers
  • Promotes teamwork and collaboration among staff
  • Participates in employee feedback surveys
  • Fluency in English and Spanish is required for bilingual candidates
  • Expected to work in a remote or community-based capacity