Ecommerce Director

2 days ago


Fort Lauderdale, Florida, United States MSI Recruiting Full time
Ecommerce Director Job Description

MSI Recruiting is seeking an experienced Ecommerce Director to lead the strategic direction and execution of our e-commerce platform. The ideal candidate will have a proven track record in driving revenue growth through e-commerce strategies and loyalty programs.

Key Responsibilities:
  • Develop and execute e-commerce strategies to maximize revenue and customer loyalty.
  • Lead cross-functional teams to optimize site design, navigation, and performance.
  • Oversee the relationship and performance of our outsourced call center partner.
  • Develop customer care strategies that reflect the brand's values and enhance customer loyalty.
  • Monitor customer care metrics and implement process improvements.
Requirements:
  • 10+ years retail experience with a strong emphasis on Ecommerce site development.
  • Expertise in Ecommerce marketing and web analytics.
  • Bachelor's degree in Marketing, Business, or a related field (MBA preferred).
  • Demonstrated success in driving revenue growth through e-commerce strategies and loyalty programs.

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