Personal Lines Retention Consultant
6 days ago
We are seeking a highly motivated and experienced Personal Lines Insurance Retention Specialist to join our team at Augustyniak Insurance Group. As a key member of our renewal team, you will be responsible for providing exceptional customer service to our existing clients, reviewing and re-marketing renewal policies to ensure the best possible coverage, and researching and resolving coverage questions and issues promptly.
About UsAugustyniak Insurance Group is a rapidly growing independent insurance agency based in Jacksonville, FL. We pride ourselves on our commitment to doing the right thing, and we are proud of our 1667 Google reviews. We offer a competitive salary and bonus structure, as well as a range of benefits including paid time off, paid holidays, group medical, vision, and dental insurance, and short and long-term disability. We also provide a retirement plan with a 3% company match.
Key Responsibilities- Work with existing clients to understand their insurance needs and provide tailored solutions
- Review and re-market renewal policies to ensure the best possible coverage for clients
- Provide exceptional customer service through phone, email, and paper correspondence
- Research and resolve coverage questions and issues promptly
- Maintain accurate client files and process routine correspondence between our agency and clients/companies
- Florida Property Casualty Insurance License (2-20 or 20-44 )
- At least 5 years of experience working in a Florida Independent Agency servicing and writing auto and home insurance policies
- Excellent communication skills, both verbal and written
- Proficiency with Microsoft Office and CRM systems
- Experience with agency management systems such as Hawksoft, Ams360, or Applied/Epic
Estimated Salary: $65,000 - $85,000 per year, depending on experience. Bonus and commission opportunities available.
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