European Bakery Shift Lead

1 month ago


Glendale, Arizona, United States Berolina Bakery Full time
Job Overview

Berolina Bakery is seeking a skilled Shift Lead to join our team in the European Bakery/Cafe. As a Shift Lead, you will be responsible for leading a team of bakery staff during afternoon shifts, ensuring exceptional customer satisfaction, and contributing to the success of our business.

Key Responsibilities:

  • Lead a team of bakery staff during afternoon shifts
  • Ensure exceptional customer satisfaction
  • Contribute to the success of Berolina Bakery
  • Resolve customer and team issues
  • Train and delegate duties to team members
  • Oversee team members and ensure cleanliness, time management, and organization
  • Deliver exceptional customer service
  • Handle online orders and ensure accurate filling and boxing
  • Communicate with customers through email
  • Assist team members with schedule changes and sick leave
  • Be a positive, dynamic, and quick learner
  • Perform front-of-the-house cleaning duties
  • Create promotions

What We Offer:

  • Competitive wage based on experience
  • Tip
  • 401K
  • Paid vacation after 1 year
  • Holiday pay after 1 year
  • Meals
  • Employee discount

Berolina Bakery has been a staple in the Glendale/Montrose community for over 34 years, offering artisan breads, croissants, and pastries from scratch daily. We're looking for a dedicated Shift Lead to join our team and contribute to our continued success.


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