Business Intelligence Analyst

21 hours ago


Seattle, Washington, United States Tik Tok Full time
About the Role

We are seeking a skilled and analytical Business Analyst to join our Fulfillment Experience team at TikTok, a global leader in short-form mobile video. As a Business Analyst, you will play a crucial part in shaping and enhancing our end-to-end customer fulfillment journey. Your primary focus will be on leveraging data to optimize the experience from order placement to delivery, improving key performance indicators (KPIs) such as Late Dispatch Rate, customer satisfaction, and issue mitigation efficiency.

Our ideal candidate will have 3+ years of experience as a Business Analyst, preferably in e-commerce, logistics, or fulfillment. A Bachelor's degree in Business, Economics, Data Science, Statistics, or a related field is required. Advanced degree is a plus. The successful candidate will be proficient in data analysis tools like SQL, Python, R, or similar and have experience with data visualization tools such as Tableau, Power BI, or Looker.

The estimated salary for this role is $80,000 - $110,000 per year, depending on location and experience. TikTok offers a competitive benefits package, including health insurance, retirement plans, and paid time off.

About the Company

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. We are passionate about this and hope you are too.

Estimated annual salary: $90,000

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