Valet Attendant
4 weeks ago
At Reimagined Parking, we are seeking a skilled Parking Service Representative to join our team. As a Parking Service Representative, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.
Key Responsibilities:
- Mobilize and coordinate the valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information.
- Foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when needed.
- Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles.
- Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership.
- Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue.
- Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary.
- Retrieve keys from guest; issue ticket to guest, or enter customer information using electronic device.
- Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles.
- Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle.
- Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary.
- Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
- Direct traffic, position barricades, and arrange for towing service when necessary.
- Immediately report any incidents or claims to Operations Manager or Shift Lead.
- Request and collect relevant fees for use of service.
- Assist in reconciling end of shift revenue against the ticket distribution, when necessary.
- Communicate professionally at all times with guests, client, and teammates.
- At least 18 years of age.
- Valid driver's license.
- Ability to operate manual transmission vehicles (stick shift).
- Excellent customer service and communication skills.
- Ability to verbally communicate with guests.
- Acceptable driving record and motor vehicle report (MVR).
- Ability to learn quickly and use sound decision making to thrive in fast-paced environments.
- Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot.
- Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift.
- Previous valet experience preferred.
- Comprehensive Medical, Dental, and Vision Plans.
- Life and Disability Insurance.
- 401K Plan with Generous Employer Match and Immediate Vesting.
- Generous Paid Time Off (PTO).
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Valet Attendant
4 weeks ago
Richardson, Texas, United States Reimagined Parking Full timeJob DescriptionWe are seeking a skilled Valet Attendant to join our team at Reimagined Parking. As a Valet Attendant, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key Responsibilities:Mobilize and coordinate the valet process by retrieving keys, retrieving vehicles for...
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Valet Attendant
4 weeks ago
Richardson, Texas, United States Reimagined Parking Full timeParking Service Representative Job DescriptionReimagined Parking is seeking a skilled Parking Service Representative to join our team. As a Parking Service Representative, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key Responsibilities:Mobilize and coordinate the valet...
