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Guest Services Representative at Premier Luxury Resort

2 months ago

Del Mar, California, United States L'Auberge Del Mar, a Noble House Resort Full time
Position Overview

About Us:

Situated in a stunning coastal location, L'Auberge Del Mar is a prestigious resort that offers breathtaking views of the Pacific Ocean. Our property features elegantly designed guest accommodations, a comprehensive wellness spa, exquisite dining experiences, tennis facilities, and a serene ocean-view pool, making it an exceptional place to work.

The Role:

As a Front Desk Agent, you will engage with guests from diverse backgrounds, showcasing our resort's offerings and amenities. This position is pivotal, as you will directly influence the guest experience and have the opportunity to create unforgettable memories for our visitors.

Your Profile:

To excel in this role, we seek a personable individual who excels at fostering connections and enjoys crafting memorable experiences. The ideal candidate will possess a warm, enthusiastic, and professional demeanor, which is essential for ensuring our guests have a remarkable stay.

Our Culture:

At Noble House Hotels & Resorts, we believe in the philosophy of "location, distinction, and soul." Our properties are unique, just like our team members. What sets L'Auberge Del Mar apart is our dedicated staff, who share a passion for hospitality. We value sharp, trustworthy individuals who work collaboratively and enjoy expressing their personalities while having fun.

Benefits:

We recognize that our team members are our greatest asset, and this is reflected in our comprehensive benefits package, which includes:

  • A robust Health Benefits Package encompassing Medical, Dental, and Vision coverage
  • Supplemental options such as Short-term Disability, Life Insurance, and Pet Insurance
  • A 401K Plan with Employer Matching
  • Paid Holidays, Vacation, and Sick Leave
  • Bonus Incentive Opportunities
  • Complimentary Onsite Parking
  • Free Meals in the Employee Dining Room
  • Discounts for Team Members, Family, and Friends at Noble House Hotels & Resorts
  • Opportunities for Career Advancement and Recognition Programs
  • On-Demand Pay options

At L'Auberge Del Mar, we are committed to fostering a workplace that values Diversity, Equity, Inclusion, and Accessibility. Our DEIA Committee encourages a variety of perspectives and expressions, and we welcome you to share yours with our team.

Noble House Hotels & Resorts is an equal opportunity employer, dedicated to creating a workplace where everyone can thrive based on their qualifications, experience, abilities, and performance.

Requirements:

  • Excellent verbal and written communication skills
  • Proficient computer skills
  • Experience in a fast-paced guest service environment
  • Flexible availability to accommodate varying schedules