Operations Manager
4 days ago
We are seeking an experienced and skilled Operations Manager to oversee daily operations, manage a team of automotive service professionals, and ensure exceptional customer satisfaction.
Key Responsibilities:
- Manage a team of automotive service professionals to achieve high levels of employee morale and customer satisfaction while maintaining profitability.
- Ensure timely completion of repairs and maintenance tasks.
- Mentor employees on sales and customer service techniques.
- Oversee day-to-day operations of the service department.
- Manage paperwork, including manuals, invoices, repair orders, and maintenance records.
- Aid in developing systems, policies, procedures, and productivity standards.
- Coach, counsel, and discipline employees as needed.
Requirements:
- Bachelor's degree preferred; high school diploma or GED required.
- Valid state-issued driver's license and clean driving record required.
- Successful completion of pre-employment drug and background screening.
- At least two years of experience as an automotive service writer or service advisor; experience as an automotive service manager preferred.
- Deep understanding of automotive technology, job duties, and repair services required.
About Us:
- We value personal and professional growth at Meineke - 1668.
- Benefit from ongoing training and development programs to enhance your knowledge and stay up to date with industry trends.
- Join a team of driven individuals who share your passion for high-quality repair work.
- Experience a supportive and collaborative work environment that encourages growth and camaraderie.
Estimated Salary Range: $65,000 - $85,000 per year, depending on experience and location.
Benefits: Competitive compensation package, comprehensive benefits package, employee discounts, and opportunity for advancement.
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