Voyage Data Optimization Specialist

6 days ago


San Francisco, California, United States Sofar Ocean Full time
Sofar Ocean Voyage Analyst RoleAbout the Role

We are seeking an experienced Voyage Analyst to join our team at Sofar Ocean, a leading provider of ocean weather data and analytics. As a Voyage Analyst, you will play a key role in helping our customers adapt to a rapidly changing regulatory and economic environment.

Our dynamic voyage optimization platform, Wayfinder, uses proprietary data and forecasts to deliver efficient strategies to vessels and shoreside teams in real-time. This role presents a unique opportunity for an ambitious Voyage Analyst with strong maritime experience to contribute to our sophisticated analytics function.

Key Responsibilities
  • Ensure Voyage Data Completeness and communicate with ships and operators for missing or incomplete voyage data
  • Ensure all voyage details and constraints are accurate for time charter and performance reports generated for customers
  • Familiarity with End of Voyage Performance Reports
  • Collaborate with product team on feature development and automation projects related to data management and communication
  • Ensure compliance between good weather definitions outlined by customers and Sofar's generated reports
  • Facilitate contact between customers and Sofar to capture good weather definitions and translate into internal configurations
  • Customer success analysis support
  • Track and monitor customer issues and requests through resolution, ensuring customers are updated regularly
  • Effectively represent your customers in driving product development for new features
Requirements
  • 5+ years of related CS experience in maritime shipping
  • Strong technical CS experience required along with a demonstrated track record of success
  • Excited about learning and mastering some of the most cutting-edge tools on the market
  • Solutions-oriented with strong problem-solving skills
  • Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
  • The ability to interact successfully across cultures
Bonus Points
  • Deep passion for the Ocean
  • Programming and Coding experience
Estimated Salary Range

$75,000 - $100,000

The range listed is what we reasonably expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range and may be modified in the future. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, and equity package.

Sofar's Commitment to Climate Justice

We at Sofar Ocean acknowledge that careers in the marine sciences have traditionally been, and remain, non-diverse work environments, thereby limiting the entry and prosperity of underrepresented groups in the space. We are committed to addressing these climate injustices and highly encourage people who identify as women, LGBTQ+, Black, Indigenous, and people of color (BIPOC) to apply.



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