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Automotive Service Advisor

2 months ago

Englewood, Colorado, United States Groove Mazda Full time
Job Title: Automotive Service Advisor

Groove Mazda is seeking a highly skilled and customer-focused Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring seamless communication between customers and our technicians, and driving sales growth through effective service sales strategies.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive experience for every customer interaction
  • Communicate effectively with customers to determine their needs and preferences
  • Schedule appointments and manage service workflow to ensure efficient use of resources
  • Meet or exceed sales targets through effective service sales strategies
  • Collaborate with technicians to ensure accurate and timely completion of repairs
  • Stay up-to-date with manufacturer training and certifications to maintain expertise in automotive repair and maintenance
Requirements:
  • 2+ years of experience in an automotive dealership or service environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Valid driver's license and a safe driving record
  • Ability to pass a pre-employment background check and drug screen
What We Offer:
  • A competitive salary and commission structure
  • Opportunities for career advancement and professional growth
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with employer matching
  • Paid time off and holidays

Groove Mazda is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.