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Help Desk Professional

3 weeks ago


Rome, New York, United States U-Haul Full time
About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who enjoys helping others and working in a fast-paced environment. As a Customer Service Representative, you will be responsible for providing exceptional service to customers, handling inquiries, and resolving issues in a timely and professional manner.

Duties and Responsibilities:
  • Provide excellent customer service to internal and external customers.
  • Manage rentals and inventory using U-Scan technology.
  • Maintain equipment on the lot, including cleaning and inspecting units.
  • Perform tasks such as installing hitches and trailer wiring, filling propane, and driving a forklift.
  • Participate in ongoing training and education through U-Haul University.
What We Offer:
  • A competitive salary of $14.20 to $15.62 hourly, based on location and experience.
  • A range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement, health insurance, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, and more.