Sales Associate
2 months ago
Massage Envy is a nationwide wellness franchise that has been helping individuals achieve whole-body wellness for years. Our mission is to make massage and skin care services accessible to everyone, and we're committed to providing exceptional experiences for our clients.
We're looking for a Sales Associate - Wellness Ambassador who shares our passion for wellness and customer service. As a member of our team, you'll have the opportunity to work with a diverse group of people, promote the benefits of regular massage and skin care, and help our clients achieve their wellness goals.
Job DescriptionThe Sales Associate - Wellness Ambassador will be responsible for providing outstanding customer service, promoting the value of total body care, and driving member retention. Key responsibilities include:
- Greeting clients upon arrival, scheduling services, answering phone calls, and addressing questions and concerns
- Promoting the Massage Envy Wellness Program and encouraging home-care retail purchases based on service provider recommendations
- Driving member retention through outreach via email and phone
- Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy
- Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members
To be successful in this role, you'll need:
- Prior experience as a Customer Service Representative or Administrative role
- 1 year plus experience handling incoming calls from clients regarding services
- Minimum of 2 years of sales experience
- Excellent verbal and written communication skills
- Payment between $15.00-$16.00/hour plus sales commission and bonuses
We offer a competitive hourly rate of $15.00-$16.00, plus sales commission and bonuses. Our Sales Associate - Wellness Ambassadors also enjoy a dynamic work environment, opportunities for professional growth and development, and a commitment to helping our clients achieve their wellness goals.
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