Senior Coffee House Team Lead

2 weeks ago


Metairie LA, United States CC's Coffee House Full time

As a key member of our team at CC's Coffee House, the Senior Coffee House Team Lead plays a pivotal role in shaping the customer experience. This dynamic leader will set the tone for every shift, ensuring seamless operations and an exceptional service standard.

About Us

We are a vibrant coffee-loving community where creativity meets quality. Our customers trust us to deliver more than just great coffee – they rely on us to create memorable experiences. We value our team members and strive to foster an environment where everyone feels valued and empowered to grow.

Salary & Benefits

The Part Time Shift Lead at CC's Coffee House earns a competitive hourly rate of $10, plus tips, which translates to an estimated annual salary of around $16,000 - $20,000, depending on the number of hours worked. In addition to this, employees can enjoy various benefits, including a 401(k) plan, employee discounts, access to an online discount marketplace, tuition assistance, and a solid career path.

Responsibilities
  • Store Operations: As a senior team member, you will be responsible for opening and closing duties, including maintaining cleanliness, restocking supplies, and managing inventory.
  • Staff Development: You will work closely with the management team to develop and implement training programs, ensuring that all staff members have the skills and knowledge needed to excel in their roles.
  • Customer Experience: Your primary focus will be on delivering an exceptional customer experience, responding to customer inquiries, resolving issues, and promoting loyalty through outstanding service.
Requirements
  • Leadership Skills: A proven track record of leadership experience, with a focus on teamwork, communication, and problem-solving.
  • Adaptability: The ability to adapt quickly to new tools, procedures, and policies, ensuring seamless integration into our operations.
  • Teamwork: Excellent interpersonal skills, with the ability to build strong relationships with colleagues and customers alike.


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