Store Sales Specialist

7 days ago


Chula Vista, California, United States Office Depot Part time
Job Description

We are seeking a dedicated and enthusiastic individual to join our team as a Retail Customer Service Representative. As a Retail Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and contributing to the success of our business.

Key Responsibilities
  • CUSTOMER SERVICE:
    • Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
    • Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
    • Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.
  • STORE OPERATIONS:
    • Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
    • Adheres to all standards related to signage labeling and merchandise presentation.
    • Follows the established sorting and stocking guidelines and completes freight processes.
    • Ensures freight sorting area is organized and setup in accordance with guidelines.
    • Scans, investigates, and fills inventory lows and outs daily.
  • TECHNOLOGY TRAINING:
    • Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion, at minimum, of Tech, Print, and other applicable training.
    • Continued education in these areas is expected, up to and including designated certifications, if required.
  • SALES PERFORMANCE:
    • Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts.
    • Performs other duties as assigned.


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