Lead Water Damage Restoration Technician

3 weeks ago


Cleveland, Ohio, United States ServiceMaster CDR Full time
About the Position

ServiceMaster CDR is seeking an experienced professional to fill the role of Lead Water Damage Restoration Technician.

Job Summary:

  • Lead crews to deliver exceptional water mitigation services.
  • Supervise technicians on residential and commercial restoration projects.
  • Manage all phases of water restoration, including extraction, demolition, cleaning, equipment setup, and monitoring.
  • Communicate with homeowners, insurance adjusters, and project managers.
  • Document progress accurately using job management software.
  • Train and develop a team of 2-4 technicians.
  • Evaluate and ensure compliance with IICRC and ServiceMaster standards.

Responsibilities:

This position requires strong leadership skills to lead crews to deliver exceptional water mitigation services, supervise technicians on residential and commercial restoration projects, and manage all phases of water restoration.

Requirements:

  • Experience: Minimum 2 years in the restoration industry, with leadership experience preferred.
  • Certifications: IICRC WRT and ARD certifications are a plus.
  • Skills: Strong customer service, communication, and tech-savviness.
  • Physical Ability: Capable of lifting up to 50 pounds and working in various conditions (crawl spaces, attics, etc.).
  • Reliability: A clean driving record, valid license, and ability to pass a background check.

What We Offer:

  • Competitive compensation
  • Opportunities for career growth and advancement
  • Professional training and certification support
  • A chance to make a real difference in the lives of others


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