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Sales Associate and Content Creator

2 months ago

New York, New York, United States Hill House Home Full time
About the Role

Hill House Home is seeking a highly skilled Sales Associate and Content Creator to join our team at our retail store. As a key member of our sales team, you will be responsible for creating engaging social media content and delivering exceptional customer experiences.

Key Responsibilities
  • Content Creation: Assist in the production and creation of social content for brand channels upon request from the marketing team.
  • Product Expertise: Become a product expert and offer fit, fabric, style, and gift recommendations to customers.
  • Customer Experience: Build authentic connections with shoppers, answer questions, and complete purchases while providing exceptional customer service.
  • Store Maintenance: Assist with checking stock on a daily basis, restock the selling floor when necessary, and maintain the shop floor and visual display to a high standard.
  • Team Collaboration: Work in a fast-paced environment, utilize exceptional customer service skills, and surprise and delight customers by going above and beyond their expectations.
About You
  • Content Creation Skills: Passionate about content creation and fluent in the social media landscape.
  • Retail Experience: Retail experience or service industry background preferred.
  • Communication and Motivation: Self-motivated with exceptional communication and motivational attitude.
  • Customer Focus: Passionate about customer experience and delivering exceptional service.
  • Flexibility and Initiative: High degree of flexibility and initiative, with a culture of learning and advocacy.
About Hill House Home

Hill House Home is a digital-first lifestyle brand that brings beauty and joy to every day rituals. We offer impeccable quality, timeless, feminine styles through quality products designed to enhance and celebrate life. Our specific aesthetic point-of-view and customer-led approach bring a fresh, accessible perspective to these time-honored categories.

We are committed to building a diverse team and fostering an inclusive culture. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.