Repair Dispatch Manager

4 weeks ago


Lafayette, Louisiana, United States U-Haul Full time

Job Summary:

The U-Haul Repair Dispatch Manager is responsible for coordinating maintenance and repair initiatives to support repair shops, centers, and vendors in their area. This role requires excellent communication skills and the ability to manage multiple units.

Key Responsibilities:

  • Liaise among marketing companies, centers, repair shops, vendors, and occasionally customers.
  • Route and schedule mobile repair technicians to complete needed repairs.
  • Monitor equipment in the field to strategically plan maintenance.
  • Oversee transfer drivers.
  • Work closely with Roadside Assistance Team members.
  • Organize maintenance campaigns and initiatives.
  • Prospect and maintain relationships with service providers.
  • Review and audit repair records.
  • Monitor outside garages for quality of work performed on U-Haul rental equipment.

Requirements:

  • Ability to work on call.
  • General mechanical knowledge.
  • Multi-unit-style management experience.
  • Communicate professionally and eager to collaborate with others.
  • Proficient computer skills (especially Microsoft Office).
  • Reasonable and predictable attendance.

Perks of Joining the U-Haul Team:

U-Haul offers a range of benefits, including full medical coverage, prescription plans, dental and vision plans, and a 401(k) savings plan. Additionally, U-Haul provides valuable on-the-job training, tuition reimbursement, and free online courses for personal and professional development.

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.



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