Customer Service Representative

3 weeks ago


Plover, Wisconsin, United States Pizza Hut Full time
Pizza Hut Customer Service Representative Job Overview

At Pizza Hut, we are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing top-notch customer service.

Job Responsibilities:
1. Process customer orders accurately via the telephone
2. Suggestive sell additional menu items to enhance customer experience
3. Enter orders into the Point of Sale (POS) system efficiently
4. Repeat orders for accuracy to ensure customer satisfaction
5. Handle customer complaints professionally and promptly
6. Maintain a clean and organized front-of-house area
7. Assist with food preparation and restaurant maintenance duties as needed
8. Perform other duties as assigned by management

Requirements:
Basic Requirements of the Position:
1. Consistent attendance and punctuality
2. Wear a clean and proper company uniform
3. Complete training certification
4. Follow company policies and procedures
5. At least 15 years of age
6. Ability to verbally communicate effectively with customers via the telephone
7. Ability to visually read computer monitors to process customer orders
8. Ability to enter customer data into the computer using the keyboard
9. Ability to stand or sit for prolonged periods of time

Work Behaviors Required for the Position:
1. Enthusiasm and willingness to learn new skills
2. Commitment to delivering exceptional customer experiences
3. Team Player attitude with a willingness to assist other team members as needed
4. Strong work ethic, enjoys working hard, accomplishing tasks, and doing the job right the first time
5. Friendly demeanor when interacting with customers and other team members

Estimated Salary: $12-$15 per hour based on location and experience.

This is an exciting opportunity for individuals who enjoy working in a dynamic environment and providing outstanding customer service.

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