Room Attendant

4 weeks ago


Belmont, North Carolina, United States Strand Hospitality Services Full time
Job Summary

We are seeking a detail-oriented and thorough Room Attendant to join our team at Strand Hospitality Services. As a key member of our housekeeping staff, you will be responsible for maintaining the cleanliness and appearance of guest accommodations and public spaces.

Key Responsibilities
  • Receive and prioritize room assignments from your supervisor, ensuring timely completion of tasks.
  • Follow established protocols for accessing rooms, including sign-in and sign-out procedures.
  • Conduct a thorough cleaning and disinfection of bathrooms, kitchenettes, and other areas, adhering to hotel policies and procedures.
  • Restock linens, towels, and other amenities, ensuring a high level of guest satisfaction.
  • Notify your supervisor of any damage, strong odors, or suspicious activity in guest rooms.
  • Perform other related duties as assigned, including notifying maintenance of needed repairs and ensuring soiled linens are processed in a timely manner.
Requirements
  • Ability to work independently and as part of a team, maintaining a high level of discretion and respect for guest privacy.
  • Excellent communication and interpersonal skills, with the ability to interact with guests in a friendly and professional manner.
  • Ability to read, write, and speak basic English, with proficiency in other languages a plus.
  • Flexibility to work weekends, holidays, and varying shifts, with a strong commitment to meeting hotel standards and exceeding guest expectations.
Strand Hospitality Services Core Values

We are committed to embodying the following values in all aspects of our business:

  • Respectful - treating all guests, colleagues, and partners with dignity and respect.
  • Adaptive - embracing change and finding innovative solutions to meet the evolving needs of our guests.
  • Service - delivering exceptional service and exceeding guest expectations in every interaction.
  • Accountable - taking ownership of our actions and decisions, and being accountable for our results.
  • Unified - working together as a team to achieve our goals and support one another in our roles.
  • Dedicated - demonstrating a strong commitment to our guests, our colleagues, and our community.


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