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Customer Experience Ambassador

1 week ago


Green Bay, Wisconsin, United States Old Chicago Pizza and Taproom Full time

About the Role: As a Customer Experience Ambassador at Old Chicago Pizza and Taproom, you will set the tone for an exceptional dining experience. Your primary responsibilities include guiding guests professionally through the dining room to their assigned table, demonstrating genuine hospitality during every interaction, providing accurate wait times, directing guests to restrooms, and taking reservations as well as receiving to-go orders.

Key Responsibilities:

  • Welcome and seat guests in a timely manner
  • Provide professional guidance through the dining room to ensure a seamless guest experience
  • Maintain high levels of customer satisfaction through effective communication and problem-solving skills
  • Assist with daily restaurant operations including but not limited to: managing reservations, processing to-go orders, and coordinating special events
  • Demonstrate knowledge of menu items, promotions, and loyalty programs to inform guests of offerings and maximize sales potential

Benefits and Perks:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) matching program
  • Opportunities for career growth and development
  • A fun and dynamic work environment
  • Discounts on food and merchandise

Contact Information: