Senior Manager

2 weeks ago


Jacksonville, Florida, United States Fanatics Full time
About Fanatics

Fanatics is a leading global digital sports platform that ignites the passions of sports fans worldwide. Our mission is to maximize the presence and reach of sports partners globally through innovative products and services.

The Role

We are seeking a Senior Invoice-to-Cash (ITC) Manager to lead our B2B billing, cash applications, credit, and collection of receivables. As a key member of our finance team, you will be responsible for establishing policies and procedures, implementing best practices, and ensuring timely billing and collections while protecting the organization against unnecessary risk and bad debt exposure.

Key Responsibilities
  • Manage team resources and prioritize activities to drive operational excellence and improve key performance indicators (KPIs) and service level agreements (SLAs).
  • Lead the monthly, quarterly, and year-end AR closing processes, Sarbanes Oxley Act (SOX) controls, and completion of internal and external audit requirements.
  • Oversee research and analysis on customer deductions, including shortage claims, pricing differences, and contractual allowances.
  • Partner with Sales, Credit, and Legal to accommodate credit needs, mitigate credit risks, and timely resolution of issues and disputes.
  • Organize workload for staff, ensuring adequate backup and training plans, and segregation of duties controls.
  • Maintain process documentation and ensure process changes are incorporated, reviewed, and approved in a timely manner.
  • Build relationships with key Fanatics customers and internal departments to ensure timely resolution of customer issues.
  • Hire, mentor, and develop team members.
Requirements
  • Ability to build solid working relationships with internal and external customers at all levels.
  • Bachelor's Degree with 6+ years of similar ITC experience in a large organization preferred.
  • ERP system experience in SAP, Oracle, Workday, or D365 strongly preferred.
  • 5+ years' experience leading an Accounting/Finance/Shared Service team.
  • Strong Excel skills, including LOOKUP and PivotTables.
  • Hybrid role - M-TH in office, F Work from Home.
About You

We are looking for a highly skilled and experienced ITC professional who can lead our team and drive operational excellence. If you have a strong background in accounting, finance, and leadership, and are passionate about delivering exceptional results, we encourage you to apply.



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