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Membership Experience Specialist

1 week ago

Fountain Valley, California, United States Sam's Club Full time
Key Responsibilities

As a Membership Experience Specialist, you will be responsible for providing exceptional service to our members by acknowledging their needs, answering questions, and resolving issues in a timely and professional manner.

You will work closely with our membership sales team to promote our products and services, process transactions accurately, and maintain a clean and organized shopping environment. If you are a friendly and approachable individual who is passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.

Main Responsibilities:

  • Provide exceptional customer service by greeting members, answering questions, and resolving issues promptly.
  • Process transactions accurately and efficiently using various payment methods.
  • Work collaboratively with the membership sales team to promote our products and services.
  • Maintain a clean and organized shopping environment, including restocking shelves and tidying up the sales floor.

Requirements:

  • Able to work in a fast-paced environment with minimal supervision.
  • Excellent communication and interpersonal skills.
  • Able to lift up to 25 pounds and stand for long periods.
  • Basic math skills and accuracy when handling cash and credit transactions.