Director of Operations
1 month ago
We are seeking a highly skilled Director of Operations to join our team at Marshall Graham LLC. As a key member of our leadership team, you will play a pivotal role in overseeing the business functions and infrastructure of our law firm, ensuring that we operate efficiently, profitably, and in alignment with our strategic goals.
Key Responsibilities- Strategic Planning: Collaborate with our Owners to create and execute our Business Plan, Budget, and Strategic Calendar.
- Financial Oversight: Work with our Owners, Fractional CFO, External Bookkeeper, and Accounting Department to oversee and manage our financial systems, implementing our annual forward-looking budget and ensuring its alignment with long-term goals.
- Technology Management: Evaluate our IT needs and manage the implementation of productivity software, overseeing the configuration, integration, and operations of all technology systems, including phone systems, matter management systems, computer networks, accounting systems, and building security systems.
- Departmental Supervision: Supervise, manage, and mentor the Accounting, IT, Office Services, and Human Resources departments, ensuring cohesive and efficient operations across teams.
- Process & Workflow Optimization: Collaborate with Department Heads to design and optimize workflow processes and systems to maintain professional and ethical representation and ensure our profitability.
- Performance Monitoring: Monitor the day-to-day performance of key business systems and processes to ensure the achievement of monthly and annual goals and Key Performance Indicators (KPIs).
- Significant supervisory experience in a professional services firm, with a strong background in finance, information technology, and systems management, preferably in a law firm environment.
- Bachelor's degree in Business Administration, Accounting, or a related field; an MBA is a plus.
- Strong understanding of technology and profitability trends to ensure we are maximizing developments in capacity and efficiency.
- Paid holidays
- Personal time off
- Health, dental, vision, and life insurance
- 401K contributions
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