Customer Experience Team Lead

2 weeks ago


East Massapequa, New York, United States T.J. Maxx Full time

Customer Experience Role at T.J. Maxx

As a Customer Experience Coordinator at T.J. Maxx, you will take an active role in training and mentoring Associates on front-end principles. You will also train and coach Associates on personalizing the customer experience while promoting loyalty programs. Additionally, you will ensure Associates execute tasks and daily activities, and address customer concerns and issues promptly.

Key Responsibilities:

  • Train and mentor Associates on front-end principles
  • Coach Associates on personalizing the customer experience
  • Ensure Associates execute tasks and daily activities
  • Address customer concerns and issues promptly

About T.J. Maxx

T.J. Maxx is a leading off-price retailer offering a wide range of products at discounted prices. As a Customer Experience Coordinator, you will be part of a dynamic team that is dedicated to providing an exceptional shopping experience for our customers.


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