Banquet Server/Bartender On Call

1 month ago

Scottsdale, Arizona, United States Pyramid Global Hospitality Full time
Job Title: Banquet Server/Bartender On CallAbout Us

Pyramid Global Hospitality is a company that values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Location Description

Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay - it's a dynamic environment that seamlessly blends comfort with career opportunities.

Overview

Position Summary: Work within the framework of a quality Food and Beverage service team. Serve food to guests in a personable, courteous, and professional manner ensuring a positive dining experience.

  • Be familiar with all standards of proper service etiquette and adhere to these standards throughout guests dining experience.
  • Attend all scheduled staff meetings, roll call meetings before events, and supplemental training sessions.
  • Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
  • Be familiar with emergency safety measures.
  • Set up catering room as instructed by the Catering Captain and/or Catering Manager to include linen, service ware, and glassware.
  • Greet guests and respond to requests in a friendly and courteous manner.
  • Serve food and/or beverage in the order and to the expectation of the Catering Captain and/or Catering Manager to ensure consistency throughout the event.
  • Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
  • Replenish beverages as necessary and check with guests for overall satisfaction.
  • Check side duty list for opening and closing duties.
  • Once function is complete, reset the catering room according to the Captain's specifications to ensure the readiness of the room for the following function.
  • Perform all assigned side work to include replenishing condiments and restocking the shelves with supplies.
  • Abide by all State, Federal, and hotel liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
  • Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
  • Perform any other duties as assigned by the Banquet Captain and/or the Banquet Manager.
Qualifications

Specific Job Knowledge, Skill, and Ability:

  • Must be extremely organized; able to expedite multiple orders completely and correctly and detailed orientated.
  • Previous food and beverage experience required.
  • Knowledge of appropriate table settings and service ware.
  • Ability to remember, recite, and promote the variety of menu items.
  • Ability to transport up to 50 lbs. though a crowded room on a continuous basis throughout the shift.
  • Good communication essential. Relay guest complaints and comments to supervisor.
  • Must be motivated and a self-starter. Take the initiative to identify and undertake projects during slow periods.
  • Ability to lift moderate weights and remain on feet for prolonged periods of time.
  • Ability to carry loaded trays on slippery surfaces. Ability to handle hot plates and equipment.
  • Pleasant personality to effectively deal with guests; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.

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