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Sales Floor Department Supervisor
2 months ago
We are seeking a highly organized and detail-oriented Sales Floor Department Supervisor to join our team at HomeGoods. As a key member of our sales floor operations, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.
Key Responsibilities- Role model exceptional customer service and create a positive internal and external customer experience
- Promote a culture of honesty and integrity, maintaining confidentiality and ensuring compliance with labor laws and policies
- Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor and ensuring efficient flow of goods
- Train and mentor Associates on established merchandising and processing principles, using company resources and tools
- Monitor and measure productivity of the team, coaching as necessary and maintaining all organizational, cleanliness, and recovery standards for the backroom area
- Communicate effectively with management and Associates, setting and addressing priorities and providing periodic progress updates
- Able to work a flexible schedule to support business needs, including nights and weekends
- Superior organizational skills with attention to detail and ability to handle multiple tasks at one time
- Team player, working effectively with peers and supervisors to accomplish tasks and capable of lifting heavy objects with or without reasonable accommodation
- Strong communication skills and ability to train others
- One year retail experience and 6 months of leadership experience
- Competitive compensation and weekly paychecks
- Associate discount and career development opportunities
- TAAP – TJX Associate Assistance Programs and flexible work schedules
At HomeGoods, we embrace the unknown and strive to make a house a home for our customers. Our products add little, special touches to customers' lives, and our people do the same for each other. Everyone supports each other to Discover Different – here and throughout the entire TJX family.