Shift Leader

2 weeks ago

Dayton, Ohio, United States Papa John's Full time
Papa John's Shift Leader Job Description

We are seeking a highly motivated and experienced Shift Leader to join our Papa John's team. As a Shift Leader, you will be responsible for supervising shifts and work areas to ensure high-quality products and customer service are delivered.

Key Responsibilities:

  • Supervise shifts and work areas to ensure high-quality products and customer service are delivered.
  • Manage operations, including the execution of all Company policies, procedures, programs, and systems.
  • Ensure compliance with all federal, state, and local laws and ethical business practices.
  • Adhere to guidelines, techniques, and expectations for each station, including dough management, accuracy, and proper portioning.
  • Perform assigned work station duties, such as making quality products, following all product preparation procedures, and maintaining established product holding times.
  • Contribute to achieving the Company's product goal.
  • Commit to meeting the needs and expectations of our customers, minimizing customer complaints, and responding appropriately to customer needs.
  • Follow all policies and procedures as outlined in our TM handbook, including image, attendance, safety, and security.
  • Exemplify and exhibit the Core Values, maintain a positive attitude, work well with others, and be flexible and adaptable to change.
  • Ensure adequate shift coverage for the restaurant.
  • Provide immediate feedback and correct problems when identified.
  • Maintain product quality, customer service, and performance responsibilities within acceptable standards.
  • Contribute to profit goals by ensuring they stay within company guidelines and target goals.
  • Execute cash management duties.
  • Assist in the management of adequate inventory levels using the Company's systems and guidelines to minimize loss.

Requirements:

  • High School diploma or GED preferred.
  • Serv-Safe/Local or State Food Service Certification preferred.
  • Previous restaurant shift lead experience preferred.
  • Ability to lift up to 50 lbs.

Papa John's is an Equal Opportunity Employer:

We are committed to providing equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service, protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.

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