Service Lane Coordinator

6 days ago


Massillon, Ohio, United States Progressive Auto Group Full time

Job Title: Service Lane Coordinator

Company Overview: At Progressive Auto Group, we are committed to providing an exceptional customer experience. We believe in building strong relationships with our customers and treating them with respect and care.

Estimated Salary: $40,000 - $60,000 per year based on location and experience.

Job Description: As a Service Lane Coordinator, you will be responsible for creating an outstanding customer service experience for anyone you encounter. This includes greeting customers with a smile, performing complimentary alignment checks, fluid top-offs, and battery checks, moving vehicles throughout the dealership, transporting customers in the courtesy shuttle, and picking up customer vehicles.

Key Responsibilities:

  • Promptly greet customers as they arrive with a smile.
  • Perform routine vehicle checks to ensure optimal performance.
  • Ensure all vehicles are properly secured and stored.
  • Transport customers safely and efficiently.
  • Maintain a clean and organized work environment.

Requirements:

  • A valid driver's license.
  • Excellent communication and interpersonal skills.
  • A customer-first mindset.
  • The ability to work in a fast-paced environment.
  • Strong problem-solving skills.

Benefits: Competitive wages, paid vacation and sick days, 401K retirement plan with employer match, medical plans with prescription drug program and dental benefits.



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