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Senior Claims Director-Excess Complex Casualty
2 months ago
Chubb is seeking an experienced claims professional to join our Excess Complex Casualty Claims team.
About the RoleAs Senior Claims Director, you will be responsible for investigating and settling high exposure, complex, high-risk claims with potentially multi-million dollar value.
Key Responsibilities:
- Provides outstanding customer service and works well with the insured, broker, and TPA in the adjustment of complex and mainstream casualty, specialty risks, and business auto claims.
- Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
- Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
- Directs and closely monitors assignments to experts and defense counsel.
- Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
- Sets timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
- Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
- Travels to conferences, mediations, and trials as necessary.
- Negotiates and settles complex and high-exposure claims within established authority.
To be successful in this role, you will need:
- A minimum of 5-7+ years of experience handling casualty claims, with a preference for experience handling claims under excess/umbrella policies.
- Experience in successfully handling severity exposure claims.
- Strong background and demonstrated ability in dealing with significant coverage matters.
- Extensive knowledge of claims handling concepts, practices, and procedures.
- Ability and willingness to travel as needed.
- Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.
- Customer focus - responsive with an appropriate sense of urgency.
- Strong Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present superior written communication to varied audiences.
- Excellent Interpersonal Skills:
- Ability to establish trust and effective working relationships with others on an external and internal basis.
- Strong Negotiation and Presentation Skills.
- Ability to work collaboratively, independently, and as part of a team.
Chubb offers a comprehensive benefits package, including a competitive salary range of $92,500 to $158,000, and the opportunity to participate in a discretionary annual incentive program.
The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Chubb is an equal employment opportunity employer and is committed to diversity and inclusion in the workplace.
