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Food Service Associate

2 months ago

Florence, United States Boyd Gaming Full time
Job Summary

We are seeking a highly skilled and customer-focused Food Service Associate to join our team at Belterra Casino Resort. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Provide outstanding customer service, responding promptly to guest needs and resolving any issues in a professional and courteous manner.
  • Take orders, serve food and beverages, and maintain a clean and organized dining area, adhering to high standards of quality and safety.
  • Work collaboratively with colleagues to ensure seamless service, maintaining a positive and respectful attitude in all interactions.
  • Participate in ongoing training and development to enhance knowledge and skills, staying up-to-date on menu offerings, promotions, and company policies.
  • Contribute to a safe and healthy work environment, adhering to all safety protocols and reporting any incidents or concerns to management.
Requirements
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities with ease.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Ability to work effectively in a team environment, supporting colleagues and contributing to a positive and productive work culture.
  • Basic math skills and accuracy in handling cash and credit transactions.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer

As a member of the Belterra Casino Resort team, you will enjoy a competitive compensation package, including a comprehensive benefits program, opportunities for career growth and development, and a dynamic work environment that values teamwork and customer satisfaction.